Personal Data Usage Policy
Neero Cameroon ('Neero') attaches great importance to the protection of your privacy. Neero, a Sole-shareholder Limited Liability Company ('We') is responsible for the processing of your personal data.
This Personal Data Usage Policy (hereinafter the 'Policy' or 'Privacy Policy') is an information document that sets out the type of data we collect, how we use it, and how we process, retain and potentially share it.
This document applies uniformly to all Neero products and services (including the Neero website and services accessible from that site, and the Neero iOS and Android mobile applications once you download them on your mobile device), it being specified that additional information may be provided to you where necessary when you subscribe to a particular product or service.
In this Policy, the words 'Data Subject', 'You', 'your' or 'yours' refer to you as the customer.
By accepting this Policy, you give your explicit consent to the collection and processing of your personal data both in Cameroon and abroad (France, USA), as well as their sharing and storage in those foreign countries having legislation and guarantees similar to those applicable to the protection of personal data.
1. What types of information do we collect?
We collect and use your personal data, meaning any information of any nature whatsoever and regardless of its medium, including sound and image, relating to an identified or identifiable natural person directly or indirectly, by reference to an identification number or to one or more factors specific to their physical, physiological, genetic, mental, cultural, social or economic identity.
Ordinary data
- Identification data (e.g. surname, first name, place and date of birth, photograph, identity card numbers, etc.).
- Personal or professional contact data (e.g. email address, telephone number).
- Data related to your digital activities (e.g. IP address, browsing activity, geolocation).
- Login data used to access your Neero account.
Banking data
- Economic, financial and tax data.
- Transactional and banking data (e.g. bank top-ups, transfers, etc.).
- Employment data (e.g. profession).
- Geolocation data.
We never process data relating to your racial or ethnic origin, political opinions, religion, etc.
2. Why and how do we use this information?
Neero processes your data primarily for the following purposes:
- Providing services to customers and operational management.
- Customer relationship management.
- Compliance with legal and regulatory obligations.
- Information system management.
- Data transfer management.
3. How do we protect your personal data?
We take all appropriate precautions (technological and legal) to:
- Preserve the security of your data.
- Prevent it from being distorted or damaged.
- Prevent access by unauthorised third parties.
4. Technical and organisational measures
In our capacity as Data Controller and having regard to the nature of the data and the risks presented by the processing, we take all appropriate precautions (both technological and legal) to:
- Preserve the security of your data.
- Prevent it from being distorted or damaged.
- Prevent access by unauthorised third parties.
5. How to contact us?
You may independently exercise your rights of access, rectification, deletion, data portability, restriction of processing and management of your consents from your account. For any other questions regarding the use of your personal data:
✉ hello@neero.ioTo exercise your rights of access, rectification, deletion, portability, restriction of processing and withdrawal of consent, or for any other questions:
✉ compliance@neero.ioFor any enquiry or to get in touch:
✉ hello@neero.io
