Personal Data Usage Policy

Neero Cameroon ("Neero") places great importance on the protection of your privacy. Neero, a Sole Proprietorship with Limited Liability ("We"), is responsible for processing your personal data.

This Personal Data Usage Policy (hereinafter referred to as the "Policy" or "Privacy Policy") serves as an informational document and outlines the types of data we collect, how we use it, and how we process, store, and potentially share it.

This document applies uniformly to all of Neero's products and services (including the Neero website and services accessible from it, as well as Neero mobile applications for iOS and Android once you download them on your mobile device), noting that additional information may be provided if necessary when you subscribe to a particular product or service.

In this Policy, the words "Data Subject," "You," "your," or "yours" refer to you as the customer.

By accepting this Policy, you explicitly agree to the collection, processing, sharing, and storage of your personal data both in Cameroon and abroad (France, USA), including in foreign countries with similar data protection legislation and guarantees.

1. What types of information do we collect?

We collect and use your personal data, which refers to any information, in any form, including sound and images, relating to an identified or identifiable individual, either directly or indirectly, by reference to an identification number or one or more specific elements unique to their physical, physiological, genetic, mental, cultural, social, or economic identity.

Types of personal data collected:

• Ordinary data:

  • Identification data (e.g., name, first name, place and date of birth, photo, ID card numbers, etc.).
  • Personal or professional contact details (e.g., email address, phone number).
  • Data related to your digital activities (e.g., IP address, browsing activity, geolocation).
  • Connection data used to access your Neero account.

• Banking data:

  • Economic, financial, and tax data.
  • Transactional and banking data (e.g., bank recharges, transfers, etc.).
  • Employment data (e.g., profession).
  • Geolocation data.

We never process data related to your racial or ethnic origin, political opinions, religion, etc.

2. Why and how do we use this information?

Neero primarily processes your data for the purposes outlined below:

• Provision of services to customers and operational management.
• Customer relationship management.
• Compliance with legal and regulatory obligations.
• Information system management.
• Data transfer management.

3. How do we protect your personal data?

We take all necessary precautions (both technological and legal) to:

• Safeguard the security of your data.
• Prevent it from being distorted or damaged.
• Prohibit access by unauthorized third parties.

4. How do we protect your personal data?

As the Data Controller, and considering the nature of the data and the risks involved in processing it, we take all necessary precautions (both technological and legal) to:

• safeguard the security of your data;
• prevent it from being altered or damaged;
• and prohibit access to unauthorized third parties.

5. How to contact us?

If you are a Neero Client, you can exercise your rights to access, rectify, delete, port your data, limit processing, and manage your consent directly through your account. If you have any other questions regarding the use of your personal data covered by this document, you can contact us via email at: hello@neero.io.

If you are a collaborator from one of our partner companies or suppliers, to exercise your rights to access, rectify, delete, port your data, limit processing, or withdraw your consent, or if you have any other questions regarding the use of your personal data covered by this document, you can contact us via email at: compliance@neero.io.

If you do not belong to any of the categories mentioned above and are a potential future Client or partner, you can contact us via email at: hello@neero.io.